Terms and Conditions

This website is operated by Wishful Drinking (Parent Company: Tarrattarrat Ltd). Throughout the site, the terms “we”, “us” and “our” refer to Wishful Drinking. Wishful Drinking offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Delivery Terms

Where an incorrect address, postcode or telephone number have been provided we cannot accept responsibility for a failed delivery. Title of the goods is retained by Wishful Drinking until full payment of goods is received and until the customer receives delivery of the goods. The Wishful Drinking offering is currently only on a Click and Collect basis. Please contact us info@wishfuldrinking.co.uk to arrange. If you have any queries regarding your delivery please contact us info@wishfuldrinking.co.uk

 

Packaging

Collected Bottles and Cans can be packaged in our robust 6 drink cardboard packaging.

 

Age Restrictions

Orders including alcoholic beverages must only be placed by persons aged 18 or over. Collections must be signed for by a person of 18 years or older. It is your responsibility as the customer to ensure someone over the age of 18 collects your order. We reserve the right to cancel the order if the age and identity of the recipient cannot be proved.

No refund will be considered for orders made by persons under the age of 18.

 

Ordering

When placing an order on our online store you are deemed to have accepted our Terms and Conditions and that you are aged 18 or over.

We endeavour to correctly price all items listed on our website, in the unfortunate event where we make an error, we will contact you to confirm whether you would like to continue with the correct price.

We reserve the right to withdraw or replace products in our online store without notice.

We endeavour to fulfil all items as listed on our website. In the unfortunate instance where it is not possible to supply all items from your order we may be required to substitute an item for an alternative of equal or greater value, or refund that item. In these circumstances we will contact you to ask your preference.

 

Cancellations

Due to the perishable nature of our products notification of cancelled orders must be received within 7 days from receipt of your order.

You can cancel orders by emailing info@wishfuldrinking.co.uk

We will cancel your order and refunds will be made within 30 days from the date of cancellation, provided the items are returned to us in their original condition and packaging, unopened and sealed.

Cancelled and returned items must be received by us within 14 days from receipt of your order.

It is your responsibility as the customer to ensure the items are returned safely in their original condition and packaging. Costs incurred for returns will be the responsibility of you, the customer.

We can arrange collection for an additional charge.

 

Returns

On the very rare occasion an order may arrive damaged due to courier mishandling. Refunds and exchanges are only eligible for items damaged in transit or arrive unfit for consumption.

We do not offer refunds or exchanges for items that were not liked by the customer after they have opened or unsealed that item.

It is the responsibility of you the customer to report items damaged in transit on receipt of your delivery or report a missing delivery within 7 days after ordering.

If your order arrives damaged, please email us a photo of the package and broken items, including a list of the damaged item(s), we will then arrange a refund or exchange (if available).

 

Online Store Terms

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

General Terms

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

Products

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms & Conditions.

 

Third-Party links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

 

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

Prohibited Uses

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Severability

In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).

Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.

 

Changes to Terms and Conditions

You can review the most current version of the Terms & Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.

Disclaimer

Wishful Drinking is fully committed to providing correct and up to date content on this website. There may be occasional price changes, items sold out, delivery issues and other unintentional errors on this website.

Wishful Drinking and its employees reserve the right not to be liable for these errors or changes and shall not be liable for damages attributed to the use of this website or the products purchased here.

Wishful Drinking reserves the right to amend these Terms and Conditions without notice at any time.

We wholeheartedly encourage customers to enjoy alcohol in moderation. We recommend visiting http://www.drinkaware.co.uk/ for further advice.

 

Oktoberfest – T&Cs

Not to be used in conjunction with any other offers or promotions. Only one Passport to be issued to any one customer. Only one stamp will be issued for one Oktoberfest beer purchased. This promotion relates to the twelve defined Oktoberfest beers as listed in the Oktoberfest Passport. One stamp will be issued against the corresponding beer in the Oktoberfest Passport if that beer has been bought by or for the Passport holder. A completed Passport will have twelve stamps, one for each of the listed Oktoberfest beers. Completed Passports may be exchanged for a free beer glass of a size and design and at a date to be decided by a Director of Tarrattarrat Ltd. In addition, completed Passports may be entered into a free draw for a prize of one of three metal beer growlers of a size and design and at a date to be decided by a Director of Tarrattarrat Ltd. Qualifying purchased drinks can be for takeout, or drink in. No more than four qualifying drinks can be registered for this promotion in any 24-hour period. We will not be responsible for any lost, stolen or damaged or destroyed Passports and no replacement will be provided in these circumstances. Passports have no cash value and cannot be exchanged for money.

 

1 over the 8 loyalty Card – T&Cs

Not to be used in conduction with any other offers. This promotion relates to all shelf and tap beers and ciders. Reward drinks are only available from our taps and will be served on the following basis ABV below 6% = 1 pint, ABV above 6% = 1/2 pint. Qualifying purchased drinks can be for take out or drink in. No more than four qualifying drinks can be registered for this promotion in any 24 hour period. We will not be responsible for any lost, stolen or damaged cards and no replacement will be provided in these circumstances.This card has no cash value and cannot be exchanged for money.

 

Fathers Day Promotion – T&Cs

This voucher will expire 6 months from purchase. We will not refund any balance remaining after a purchase has been made and any further remaining balance may be lost. We are not responsible if a voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances.

£5 Beer Token – T&Cs

Beer-tokens will be valid for six months from date of purchase, beer-tokens cannot be used without receipt proof of purchase.

Contact Information

Questions about the Terms & Conditions should be sent to us at info@wishfuldrinking.co.uk